Frequently Asked Questions
I am waiting for my order, what is going on?
For STANDARD orders, it takes roughly 7-15 business days to print & deliver your order using Australia Post or Courier. Some places outside metro may take a tad bit longer.
If you need them sooner, you can select the Express option available at checkout.
For more information about delivery times, please visit our fulfilment centre's website here:
The T-Shirt Mill - Shipping Information
How do I look after my cherished garment?
We suggest the following care instructions:
Machine wash cold (or hand wash) using a gentle cycle only with mild detergents. Do not bleach or use fabric softener. Hang dry not in direct sunlight. For best results turn your garment inside out before washing.
Do you have a Returns Policy?
Yes we do, our returns policty is as follows:
Only Items that are faulty/damaged or have a faulty or incorrect print may be returned. We do not accept returns for change of mind on garments, colours or incorrect size choices. All our products include a comprehensive size chart giving the width and height so you can ensure you are ordering correctly. Please note the size tolerance listed on the product.
For more information about returns, please visit our fulfilment centre's website here:
I am not in Australia, can I buy one of your wonderful garments?
Yes! We are proud to offer international shipping. For full details about delivery times and costs, please visit our fulfilment centre's website here (please scroll to the bottom section to see information regarding international shipping):